Repeated disconnects from Windows 10

BakerD
BakerD Posts: 3 ✭✭
edited June 2021 in General questions

I have a new DELL AIO that repeatedly losses connection and eventually doesn't want to connect for a while. This is the only computer I have ever had this type of issues.

The user is on Wi-Fi, new computer and updated software.

Answers

  • JeanK
    JeanK Posts: 6,973 Community Manager 🌍

    Hello @BakerD,

    In order to better understand your issue, could you please send some relevant error messages/screenshots?

    Community Manager

  • BakerD
    BakerD Posts: 3 ✭✭

    I will have to contact the person I was having problems with.

    I do have a copy of the logs for that day and time of the issues.

  • BakerD
    BakerD Posts: 3 ✭✭

    I get this message repeatedly.

  • JeanK
    JeanK Posts: 6,973 Community Manager 🌍

    This looks like an unstable connection. The person you are connecting to seems to have connection interruptions.

    Community Manager

  • sestra
    sestra Posts: 3 ✭✭

    I have the same problem with the phone. I am sure the connection is fine. I had it on mobile data and wifi. Yet it keeps disconnecting..