2FA Deactivation Failing
hypnot0ad
Posts: 2 ✭✭
When I try to use the deactivate 2FA pages (yes theres more than one...), I cant seem to complete the process. sometimes the page just refreshes, others it says my recovery code is incorrect.
I know my username, I know my password is correct, and I know I copied my recovery key correctly into my safe. I have been a user of Team Viewer for a long time and my recovery codes were created quite a while ago.
Is it possible that my recovery code is no longer valid?
Any help that doesnt result in me creating a new account would be greatly appreciated.
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Answers
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No this doesn’t help.
I dont see how asking you to delete my account would be any different to asking to remove my 2fa because you don’t recognise my recovery code anymore…
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