How to update TV on Vista Business (V9->V14)?
I cannot download V14.2 from TV site, only 14.7. V 14.7 does not start installation on Vista. We supported many medical devices with specific hardware and cannot change the operation system.
Now I've downloaded and installed V13. Trying to use Update option but it gives error. On logs I see it cannot download file for upgrade.
mergingUdpConnection::AsyncReceiveHandler receive failed e=10009
2021/06/28 18:08:00.710 2172 2288 S0!! EmergingUdpConnection::AsyncReceiveHandler receive failed e=10009
2021/06/28 18:08:15.784 3080 3084 G1 RemoteUpdateConnector::doUpdateFunc from 1483628626, type = 0, customID =
2021/06/28 18:08:15.784 3080 3084 G1 UpdateBase::StartUpdate() update limited by major version 15
2021/06/28 18:08:15.784 3080 3084 G1 UpdateBase::StartUpdate(): Start minor update... (UpdateType=5) (TargetModule=1)
2021/06/28 18:08:15.785 3080 3116 G1 UpdateBase::StartVersionFileDownload(): Start download of version file...(Version : 3.0, Channel: 1 )
2021/06/28 18:08:15.787 3080 3792 G1 ChangeThreadDesktop(): SetThreadDesktop to default successful
2021/06/28 18:08:19.757 3080 3792 G1!! CWinHTTPHelper::StatusCallbackSecureFailure: Cannot check if ssl certificate is revoked
2021/06/28 18:08:19.757 3080 3792 G1!! CWinHTTPHelper::StatusCallbackSecureFailure: Signing CA is untrusted or invalid
2021/06/28 18:08:19.757 3080 3792 G1!! UpdateBase::OnDownloadFinishedVersionFile() failed - CInetDownload::ThreadRun - ErrorSendRequest 12175, Errorcode=12175
Why the link for 14.0/14.2 was rempoved and how to upgrade for latest version???
Answers
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Hello @Harry777,
If you download version 15 on a Windows Vista computer, the link will automatically trigger the download of version 14.2.
Therefore, I recommend using the TeamViewer 15 (latest version) link to download v14.2 on your Windows Vista computer.
Community Manager
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