Can’t sign in

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I created a new account. I can sign in on the website, but the app itself only allows me to input my email and password. The app only shows , “create account” and “not now”. The “sign in” button is grayed out and not clickable. Any ideas?

Answers

  • Esther
    Esther Posts: 4,051 Former Community Manager
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    HI @Devonna

    Thanks for your question. What TeamViewer version is installed on your device?

    And what OS are you using? Windows or Mac or Linux?

    Thanks, Esther

    Former Community Manager

  • NYSE777
    NYSE777 Posts: 2 ✭✭
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    I am on a MAC, I signed up and schehduled a meeting. I came back later, to schedule a second meetin on Monday and I cannot sign in. Please Advise?

  • NYSE777
    NYSE777 Posts: 2 ✭✭
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    I only want the Meeting App

  • Esther
    Esther Posts: 4,051 Former Community Manager
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    HI @NYSE777

    Did you get an error message when not being able to sign in?

    Thanks in advance, Esther

    Former Community Manager