TV version 10 license is behaving like it's not licensed anymore

cDGo
cDGo Posts: 2
edited September 2021 in General questions

Hello, my TV 10 license is disconnecting each 5 mins, like it's not licensed anymore.

I purchased a license for life, so that can't be the issue.

What else?

Comments

  • BigChris
    BigChris Posts: 1

    I have a business license. It lists my name and business in the upper left of the TV screen.

    Why does TV keep disconnecting me?

  • Unknown
    Unknown
    edited July 2021
    This content has been removed.
  • Yuri_T
    Yuri_T Posts: 2,249 [Former Staff]

    Hi @cDGo,

    Thank you for your post😊

    Please read the following article, it might be related to the issue you have faced: https://community.teamviewer.com/English/kb/articles/108803-time-limitation-on-licensed-connections

    Hope this will be helpful.

    Kind regards,

    Yuri

    Former Japanese Community Moderator
  • cDGo
    cDGo Posts: 2
    edited July 2021

    Hi,

    As stated in another thread, we also have a perpetual license, which cannot be changes afterwards.

    If Teamviewer wants to change it, it needs to be at least "as good as it was".

    Meaning not a temporaraly licence of a complete other licence agreement, but a new license for life.

    Maybe it's time to start a crowd funding to hire some lawer to set this right?

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