Teamviewer+WIN 10+ Dell Latitude 3
Good morning
I have the following problem: when I access to my Dell Latitude 3400 via Teamviewer I get the following behaviour
Beyond that the top cover is opened or closed ,I get a normal screen of the remote desktop in the contrrolling PC ( see img1)
However, I get a different size of the start menu depending if the top cover is opened or closed:
-If the cover in my DELL is open , in the remote desk I can watch the Start Menu in normal size. (please see attached img2)
-If the cover in my DELL is closed , in the remote desk the Start Menu is shown in a reduced size, see attached img3
do you know how can I fix this issue?
Regards
Daniel
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Best Answer
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Hello @Danygar,
If the cover is closed, TeamViewer reacts like there is no monitor/screen on the remote side.
Therefore, the following article applies:
There is currently no fix for this behaviour, as TeamViewer is not supported and the correct/optimal resolution is not guaranteed in this scenario.
Community Manager
0
Answers
-
Hello @Danygar,
If the cover is closed, TeamViewer reacts like there is no monitor/screen on the remote side.
Therefore, the following article applies:
There is currently no fix for this behaviour, as TeamViewer is not supported and the correct/optimal resolution is not guaranteed in this scenario.
Community Manager
0
