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LAN connection is not working.

I have two windows 10 PC running on same LAN. I can connect from A to B using local IP, but cannot connect from B to A.

Team viewer versions and other configurations are matching on both PC.

Is there anyone having same issue and solution for this?

Thanks.

Answers

  • JeanK
    JeanK Posts: 4,832 Senior Moderator

    Hello @Bluediscover,

    In order to better understand your issue, could you please send some relevant screenshots/error messages?

    French Community moderator

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  • Bluediscover
    Bluediscover Posts: 3 ✭✭
    edited August 2

    Hello @JeanK ,

    There is no error message for a long time. It just keeps waiting without the password input dialog.

    Below is the log from the target PC.


    [Log files removed per Community Guidelines]

  • JeanK
    JeanK Posts: 4,832 Senior Moderator
    edited August 3

    Currently, a deeper analysis of the logs is only available for licensed customers.

    However, what you could try is to fully uninstall TeamViewer on the impacted computers by following this exact procedure:

    After reinstalling it, it should be working as expected. I hope this helps. 🍀

    French Community moderator

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  • Bluediscover
    Bluediscover Posts: 3 ✭✭

    @JeanK I tried reinstalling it multiple times already and it didn't work.

    The link you shared is for MacOS. I am on windows.

    LAN connection works fine when I installed older version(15.2.2756) of teamviewer on the target PC.

  • JeanK
    JeanK Posts: 4,832 Senior Moderator

    @Bluediscover I have updated the post with the article for Windows, thank you.

    Could you give it a try?

    French Community moderator

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