License binding to email

Iantham88
Iantham88 Posts: 1
edited August 2021 in General questions

Hi,

We have 2 corporate business accounts linked to my email.

The aim is to have 2 concurrent users logging in to the same or different PCs at the same time

How can i unbind one off them so that another email account can use it to perform remote access work. Or how can i add that email to my current account to enable that


Many tks

Answers

  • JeanK
    JeanK Posts: 6,985 Community Manager 🌍
    edited August 2021

    Hello @Iantham88,

    Business licenses are single-user licenses that can only be activated on one account.

    Therefore, if:

    • 1 license --> 1 account required
    • 2 license --> 2 accounts required
    • etc...

    After looking into your case, I could find out that your two licenses are correctly activated on two separate accounts.

    One license is activated on: ia****m@s****************s.com

    The second license is activated on: wo*******n@s****************s.com

    I hope this could help. 😊

    If not, do not hesitate to ask your questions here. 👇

    Community Manager