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License binding to email

Iantham88 Posts: 1
edited August 2 in General Questions


We have 2 corporate business accounts linked to my email.

The aim is to have 2 concurrent users logging in to the same or different PCs at the same time

How can i unbind one off them so that another email account can use it to perform remote access work. Or how can i add that email to my current account to enable that

Many tks


  • JeanK
    JeanK Posts: 4,722 Senior Moderator
    edited August 13

    Hello @Iantham88,

    Business licenses are single-user licenses that can only be activated on one account.

    Therefore, if:

    • 1 license --> 1 account required
    • 2 license --> 2 accounts required
    • etc...

    After looking into your case, I could find out that your two licenses are correctly activated on two separate accounts.

    One license is activated on: ia****[email protected]****************

    The second license is activated on: wo*******[email protected]****************

    I hope this could help. 😊

    If not, do not hesitate to ask your questions here. 👇

    French Community moderator


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