How can I submit a ticket to cancel my subscription?


My Business license is activated. I go through all the steps to submit a ticket. Then, I hit the button and it sends me to the TeamViewer Community opening page. I cannot submit a ticket! So, why can't I? How do I do it?



  • JoshP
    JoshP Posts: 896 Community Manager 🌍
    edited August 2021

    Hello @Ibbey58_600

    Thanks for your post.

    In order to submit a ticket, please ensure you are logged in with a licensed account.

    Should the issue persist with your licensed account, please PM the email address associated with it so we may look further.

    Josh P.

    Senior Community Moderator