How can I submit a ticket to cancel my subscription?

Ibbey58_600
Ibbey58_600 Posts: 7
in General questions

My Business license is activated. I go through all the steps to submit a ticket. Then, I hit the button and it sends me to the TeamViewer Community opening page. I cannot submit a ticket! So, why can't I? How do I do it?

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Answers

  • JoshP
    JoshP Posts: 905 Senior Moderator ☑
    edited August 2021

    Hello @Ibbey58_600

    Thanks for your post.

    In order to submit a ticket, please ensure you are logged in with a licensed account.

    image.png

    Should the issue persist with your licensed account, please PM the email address associated with it so we may look further.

    Josh P.

    Senior Community Moderator

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