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Hello, i am trying to cancel my account as we no longer require Teamviewer - however i cannot submit a ticket despite my account being activated, i have access to the management forum which does not even have directions to cancel. Any help would be appreciated
I've created a support ticket to cancel our companies TeamViewer subscription two days ago but have not received any response and the ticket is still in the Being Processed status. How long does this normally take? It already seems odd that we need to submit a ticket to cancel a subscription and it's even more odd that it…
[removed per Community Guidelines] Hello, good day. We would like to cancel our subscription with TeamViewer. Reason: No longer needed. Also ask for 7 day return for the last invoice charged to us, please see attachment. Thank you, [removed per Community Guidelines]
I just signed up today for an individual license. I couldn't get it to work so I want to cancel. There is a terminate subscription option on my account but it says that the subscription will be terminated next year. How can I get the subscription cancelled and refunded now?
I no longer require teamviewer and the renewal email states I need to give 28 days notice. However, it seems to be really difficult to do a fairly simple task (intentionally I guess to try and make it so difficult that a customer is then within the 28 days). I've visited the customer portal that gives me all the details of…
Hi, I am trying to cancel my subscription, but I don't think I have a licensed account, as when I click Submit a Ticket, I just get forwarded to the community. How can cancel my subscription if I cannot raise a ticket? Any ideas, as my renewal is due soon. Thanks, Alan...
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