I got a new device and used my credentials to access my team viewer account. I was able to add the d

Question

I added this device to my account and removed my previous device.  However, now I can only host a meeting.  I can't access a trusted partner's screen.  My main screen only gives my ID.  It does not give me the option to enter a partner's code.

Crossie · Answer

Anyone have suggestions?

Crossie · Answer

I was always able to access a trusted partner's computer in the past.

Justin · Answer

Hello @Crossie,

could you provide some screenshots regarding your problem?

That way, I can assist you further.

Best,

Justin