I got a new device and used my credentials to access my team viewer account. I was able to add the d

Crossie · 2021-08-03T14:52:27+00:00

There was an error rendering this rich post.

I added this device to my account and removed my previous device. However, now I can only host a meeting. I can't access a trusted partner's screen. My main screen only gives my ID. It does not give me the option to enter a partner's code.

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Crossie

I was always able to access a trusted partner's computer in the past.

Crossie

Anyone have suggestions?

Justin

Hello @Crossie,

could you provide some screenshots regarding your problem?

That way, I can assist you further.

Best,

Justin

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