Unable to CLEAR password from password field

MWaters · 2021-08-06T14:15:29+00:00

There was an error rendering this rich post.

The ID and the password now auto-populate for some reason. I think I clicked "save" or "remember" password on a past remote control meeting. Now I can't enter any new passwords provided to me from the other end. My account randomly puts in passwords but of course not the right one. What can I do to change this setting so that I can again enter unique passwords???

Find more posts tagged with

password

Accepted answers

All comments

JeanK

Hello @MWaters,

To stop the field from auto-populating with random passwords, you need to disable the random password option.

You can do this in the Security tab of the TeamViewer's options:

This will replace the random password by a hyphen:

Now, you need to make sure to set up the permanent password correctly. To do so, please follow this procedure:

https://community.teamviewer.com/English/kb/articles/28442-all-about-passwords#personal-password

I hope this could help. 😊

If not, do not hesitate to ask your questions here. 👇

eskimopi

These instructions were great, however i still have a hyphen in the password bar that I cant get rid of! Please help asap

JeanK

Hello @eskimopi,

The above-mentioned instructions explain how to disable the random password, in other words "to get the hyphen instead of a password".

If you want to have a random password displayed, please select one of the below-indicated password options.

I hope this could help. 🍀