old xp PC with an old

Valentin1050
Valentin1050 Posts: 1
edited August 2021 in General questions

i have windows 10 wit h team viewer 15 and i connect to a pc that was xp and team viewer 10 i bevel that was the only team viewwr that will work on the xp pc


i can oly be log on for 5min can some help to make necessary changes

Answers

  • JeanK
    JeanK Posts: 7,057 Community Manager 🌍

    Hello @Valentin1050,

    If you are using the free version, you must update your TeamViewer clients to the latest version.

    You will find all the information you need in our Knowledge Base article here: Enjoy using the best version of TeamViewer we made so far! - How to proceed? 

    Note: If your hardware is not compatible with the latest version, there is nothing we can do to make the free version work. We thank you in advance for your understanding.

    As Windows XP does not support the latest TeamViewer version, using the free version won't be working in this scenario.

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