This article applies to all TeamViewer users.

General

 What you need to know:

  • We want our users, to have the best experience with TeamViewer with our latest and greatest products.
  • Depending on the localisation, users of old versions will need to update to TeamViewer 14 until June,18th 2019.
  • After the update, all private users of the free version will still be able to use TeamViewer as usual. There is no change related to the personal use with updating to TeamViewer 14.
  • Paying customers are encouraged to update to the latest version but can remain using their purchased version along the lines of the product lifecycle policy
  • Updating just takes a moment and runs mostly automatic.

 

How to proceed?

1. Update TeamViewer on the remote computer. Learn how to here.

  • Within a remote control session click Extras --> Remote Update:remote update.png

 2. Update TeamViewer on my own device. Learn how to here.

  • If a new version of TeamViewer is available, there will be an arrow icon on the main window of TeamViewer at the right-hand side of the menu bardownload arrow.png

  

Note: In case this notification icon has been deactivated within the TeamViewer settings, you can simply click on Help --> Check for new version

.Check for new version.png

   

Learn more about How to enable auto update for TeamViewer 

  • Open the TeamViewer full version
  • Click Extras --> Options.
  • Click Advanced.
  • Choose which updates you would like to install under Install new versions automatically.

  

update settings.png

 

 

 

Version history
Revision #:
3 of 3
Last update:
a week ago
Updated by:
 
Labels (3)
Contributors