We want our users, to have the best experience with TeamViewerwith our latest and greatest products.
We are asking our free usersas well as the users trialing the software with older versions of TeamViewer to update to the latest version of TeamViewer, in order to continue using the software. The latest version is currently TeamViewer 14.
After the update, all private users of the free version will still be able to use TeamVieweras usual. There is no change related to personal use with updating to TeamViewer 14.
Payingcustomers are encouraged to updateto the latest version butcan remain using their purchased versionalong the lines of theproduct lifecycle policy
Updatingjust takes a momentand runs mostly automatic.
How to proceed?
1. Update TeamViewer on the remote computer. Learn how-to here.
Within a remote control session click Remote Update directly:
Or choose Actions --> Remote Update:
2. Update TeamViewer on my own device. Learn how-to here.
If a new version of TeamViewer is available, there will be an arrow icon on the main window of TeamViewer at the right-hand side of the menu bar
Note: In case this notification icon has been deactivated within the TeamViewer settings, you can simply click on Help --> Check for new version