Is it possible to revert to the Teamviewer I had before last update?

DBdP · 2021-08-09T20:25:22+00:00

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Since I last updated Teamviewer (I am on version 15) I have been unable to use it as it keeps crashing every couple of minutes. I can only find previous versions from verision 14 - I want 15, just not the latest one.

Thanks

David

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DBdP

Yes I did that several times - I have windows 10 64bit and never had a problem with Teamviewer before - have been using it for years.

The version I have is 15.20.6

It just keeps crashing. In the logfile it says 'unexpected error'

Ying_Q

Hi @DBdP,

Thank you for contacting us and welcome to TeamViewer Community!

Kindly check the supported operating system from the knowledge article below please:

https://community.teamviewer.com/English/kb/articles/24141-which-operating-systems-are-supported

You may uninstall TeamViewer by following the instruction here: https://community.teamviewer.com/English/kb/articles/16835-how-to-uninstall-teamviewer-on-pc

Can you also check your download folder for the previous downloaded TeamViewer version please. At the moment that TeamViewer only have major version available for downloading.

Hope it would be helpful.

Warm regards,