Hello @Boone301,
You are seeing this message because you are probably trying to connect to a version 8, 9 or 10.
Please update the remote side to TeamViewer 13 and the message will disappear.
I hope this could help. 😊
If not, do not hesitate to ask your questions here. 👇
Hi JeanK,
Thanks a lot, I have update the QS, it's fine now.
Thanks again.
Boone