Hello @Boone301,
You are seeing this message because you are probably trying to connect to a version 8, 9 or 10.
Please update the remote side to TeamViewer 13 and the message will disappear.
I hope this could help. 😊
If not, do not hesitate to ask your questions here. 👇
Hi JeanK,
Thanks a lot, I have update the QS, it's fine now.
Thanks again.
Boone
Have you heard?! On October 21, we’re hosting TeamViewer Rise—and we want to see you there! The digital event dedicated to IT experts. Join us to hear industry leaders as they share demos, roadmaps, and real-world strategies for delivering better IT. Take part in our first annual event for Proven, ready-to-deploy…