OS is MacOS 11.2.3
Hello @yougen,
This could be a bug on the device.
Could you try to restart the device and see if it generates an ID?
Have you heard?! On October 21, we’re hosting TeamViewer Rise—and we want to see you there! The digital event dedicated to IT experts. Join us to hear industry leaders as they share demos, roadmaps, and real-world strategies for delivering better IT. Take part in our first annual event for Proven, ready-to-deploy…