Why do i get this interruption messages after upgrade to last version?

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OryIdea
OryIdea Posts: 2 ✭✭
edited May 2023 in General questions

My clients use 11th version and i use the 15.2 version

Now when i control them,it asks me to upgrade both sides.it should be compatible!

Thank you

Ory

Answers

  • JeanK
    JeanK Posts: 6,988 Community Manager 🌍
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    Hello @OryIdea,

    What interruption messages are you getting exactly?

    Could you share a screenshot?

    Community Manager

  • OryIdea
    OryIdea Posts: 2 ✭✭
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    Capture.JPG


  • JeanK
    JeanK Posts: 6,988 Community Manager 🌍
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    If the license is correctly recognized on your side, indeed, it should be compatible and connect.

    Could you please make sure you are logged in with your licensed account when connecting?

    Logged in

    TV_GUI_EN_Logged in.png

    Logged out

    TV_GUI_EN_Logged out.png


    Community Manager

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