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Running as a service on RHEL

I have two RHEL 8.4 servers that are running a GUI for the devs. Both are using the latest version of the TeamViewer host install. One of the RHEL servers has the ability to log out of its user and switch between users while remaining connected to TeamViewer. The other server lacks this capability. I have re-attempted the install on multiple occasions, mirrored the configuration, verified that teamviewerd service is running, and followed the same steps for the install, but cannot get it work work with the GUI login screen. Is there something that I am missing in order to have this feature?