How can I control a tablet

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DODO1962
DODO1962 Posts: 2 ✭✭
in Mobile

Hi this is for me not business wise. I am trying to install teamviewer on my father's tablet and when I open the app all I see is Control Remote Device and it want's a Partner ID. This tablet is the remote not the controlling unit my laptop is. What am I doing wrong that I can't see a Partner ID and control it with my Laptop not the other way around

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  • Esther
    Esther Posts: 4,051 Former Community Manager
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    Hi @DODO1962

    I think what you are looking for is the TeamViewer QuickSupport app (or the Host). In the Header Menu under Service --> Download I added links to both iOS and Android 🙌 There, just watch out for QuickSupport!

    Best, Esther

    Former Community Manager

  • DODO1962
    DODO1962 Posts: 2 ✭✭
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    I did that I connected but I can't see the desktop just the message area

  • DigitalPaul
    DigitalPaul Posts: 2 ✭✭
    edited September 2021
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    Truly, TeamViewer isn't the best option for remotely controlling smart devices... To be sure, there is no way to remote control an Apple device - ipad or iphone. [removed per Community Guidelines]

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