Update Payment Method

Can you tell me how to update the payment method to renew my subscription?

Comments

  • Akiho
    Akiho Posts: 1,411 Moderator
    edited October 2021

    Hi @danivandrew,

    Thank you for contacting TeamViewer Community.

    Regarding credit card and Pay-Pal, You can update those details on TeamViewer customer portal. In order to access to TeamViewer customer portal, it is required to activate it by a customer portal activation link first. If you don't have an customer support activation link, please contact TeamViewer customer support team.

    For more details about customer portal, feel free to check the knowledge article - TeamViewer Customer Portal.

    If you prefer to change the payment method to invoice, please kindly to request it to customer support team directly.

    Hope this would be helpful.

    Best Regards,

    Akiho


    Japanese Community Moderator / コミュニティモデレーター