I cant sign in to app

AscendDental

I had a free account, i upgraded to commercial on the website and now i cant log in on the app, it won't even allow me to type in the log in section. How do i get support? Called the number its says i haven't paid for support

Akiho

Hi AscendDental,

Thank you for contacting us.

We would like to confirm more details, therefore, please reply this message with a screenshot of the error message.

Meanwhile, could you update to the latest TeamViewer version please?

Also please kindly to check the knowledge article -How to activate your license .

Thank you in advance for your understanding and patience.

Best Regards,