I cant sign in to app

I had a free account, i upgraded to commercial on the website and now i cant log in on the app, it won't even allow me to type in the log in section. How do i get support? Called the number its says i haven't paid for support

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Answers

  • Akiho
    Akiho Posts: 1,205 Moderator

    Hi AscendDental,

    Thank you for contacting us.

    We would like to confirm more details, therefore, please reply this message with a screenshot of the error message.

    Meanwhile, could you update to the latest TeamViewer version please?

    Also please kindly to check the knowledge article -How to activate your license .

    Thank you in advance for your understanding and patience.

    Best Regards,


    Japanese Community Moderator / コミュニティモデレーター