Update my Email address

dzumaya
dzumaya Posts: 1
edited September 2021 in General questions

Hello guys,

I would like to update my email address on my account, but I notice that the option inside of profile settings are disabled, how can get this enable to made the update with the new address



Answers

  • JeanK
    JeanK Posts: 7,052 Community Manager 🌍

    Hello @dzumaya,

    I am happy that you reached out to us to ask your question.

    I can see that you are a user within a company profile.

    Only the administrators of your company profile can change the users' email addresses.

    Therefore... you will have to contact one of your admins to process this change. 😊

    I hope I could help you. Let me know if you have managed to change the address!

    Community Manager