Our licence is corporate, how can 3 people sign onto the same server without interfering with the ot

david725rickard
david725rickard Posts: 1
edited October 2021 in General questions

Our licence is corporate, how can 3 people sign onto the same server without interfering with the other teamviewer.

Answers

  • JoshP
    JoshP Posts: 894 Community Manager 🌍

    Hello @david725rickard

    Thank you for your post, and welcome to the TeamViewer community!

    The following information from our TeamViewer on Windows servers article may help out in this situation:

    First, make sure that multi-user support is activated. This is located in the Options under Advanced.

    With multi-user support, each RDP session into a server is given its own TeamViewer ID. The about TeamViewer window shows two sets of IDs:

    1. The Server ID:
      • TeamViewer ID of the console of the server operating system (as if one were physically sitting in front of the server)
    2. The User ID:
      • TeamViewer ID of the user logged into this server using RDP

    If each user connects to the Server ID, there would be interference between users. As long as each user connects to their specific RDP session, they will be able to operate individually,

    Should your use case differ, however, please contact our support teams directly for more assistance, so they may better understand your needs.

    You may find local numbers here:

    Hope this helps 🍀

    Josh P.

    Senior Community Moderator

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