Can't submit a ticket...

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Clarence74King
Clarence74King Posts: 1 ✭
in General questions

Going around in circles trying to submit a ticket. It keeps sending me back. Want to cancel my account but can't get to the point that I can submit a ticket. What gives. Evidently, I am not alone, judging from the number of complaints. My next call is to credit card company to ban this.

Answers

  • Ying_Q
    Ying_Q Posts: 2,592 Moderator ☑
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    Hi @Clarence74King,

    Welcome to TeamViewer Community and we are sorry to hear that you landed in community with frustration.

    I have generated the support ticket on your behalf and TeamViewer support representative will get touch with you.

    Kindly check your email inbox for more communication please.

    Please let me know if there is anything we may assist further.

    Warm regards,

    Ying_Q

    Community Moderator/中文社区管理员
  • Kalahansa
    Kalahansa Posts: 1 ✭
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    I TOO AM GOING ROUND IN CIRCLES TRYING TO SUBMIT A CANCELLATION OF MY ASSOCIATION WITH TEAMVIEWER.

    PLEASE RAISE THE TICKET FOR ME AND ASK THAT I BE REMOVED FROM THIS SCARY REPEAT OF GOING ROUND AND ROUND WITH NO RESULT.

    URGENT REQUEST.

    THANKS

    STEVE LAMBERT

  • AlenaC
    AlenaC Posts: 931 Moderator ☑
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    Hi @Kalahansa

    thanks for reaching out to us. Welcome to our community!

    We are sorry to hear that you were not able to submit a ticket. Please let me assist and send me in a PRIVATE message your email address and invoice number

    I will raise it for you

    Best, Alena

    Spanish Community Moderator :)

  • SarahC73
    SarahC73 Posts: 1 ✭
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    I’m trying to submit a ticket and finding it impossible

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