teamviewer.com link icon
or
Ask The Community

How to stop EULA prompt after logging in as a new user on remote Computer

ShannonRamtech
ShannonRamtech Posts: 1
edited November 2021 in General Questions

We recently updated our TeamviewerQS to v15. Since the update when we remote reboot a computer (using our Teamviewer Premium license) and login using a different user account it prompts for EULA to be approved. This is a user that has not logged into the Computer before, so has therefore not accepted EULA previously.

The question is: how do we prevent EULA from prompting for a new user. Even an Administrator/Domain Admin account is being prompted for EULA.

If someone is not infront of the Computer being remotely controlled to accept the EULA within seconds we lose access and it reverts the remote machine back to the Windows login screen.

Please help.

Thanks.

Tagged: