Teamviewer keep show out of date

GaryLai · 2021-11-08T09:54:51+00:00

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I update the lasted Version of team view (15.2.2756) on my Mac. Why still show me "Teamviewer is running an old version"?

Screen Shot 2021-11-08 at 5.53.28 PM.png

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Esther

Hi @GaryLai

Thanks for reaching out!

Can you check what TeamViewer version is running on the remote computer/device? The PopUp is referring to the other side of the connection - not to your local device.

Thanks and best,

Esther

100% correct Gary 👍

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GaryLai

HI, thanks for your reply.

What you mean is the people that I connecting to is old version right?

Regards

GaryLai

Well noted and thanks Esther.

Esther

Hi @GaryLai

Thanks for reaching out!

Can you check what TeamViewer version is running on the remote computer/device? The PopUp is referring to the other side of the connection - not to your local device.

Thanks and best,

Esther

100% correct Gary 👍

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