cancelling subscription

CarlaDaufenbach
CarlaDaufenbach Posts: 1
in General questions

I've been trying to submit a ticket to cancel my subscription and I can't find the place to submit a ticket this is 4th or 5th go around trying to do this. I keep coming back to a page that shows, that other people have the same problem. Poor site design and customer service.

Comments

  • .Carol.fg.
    .Carol.fg. Posts: 1,296 Moderator ☑

    Hello @CarlaDaufenbach,

    Welcome to the TeamViewer Community!

    We do have article How to submit a ticket. If you are following the steps on the article, but is still facing troubles to get into the page, by standard, we advise you to try use a different browser, and if issue persist, you can contact our support team by phone.

    Please let us know if you have any further question or concern.

    Best,

    .Carol.fg.


    Portuguese Community Moderator

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