wipe my ID from your Database

capcaos

Hi,

Some clever dev decided to bind my licence from my previous job to my TV ID, therefore if I log with my gmail account I now get a happy message reminding me my free trial expired.

I don't want to change my MAC, Drive volume ID and Program File creation date to fix your mistake so please go to your database whatever it is and wipe my ID off it. Happy to provide my ID as PM

JoshP

Hello @capcaos

Thank you for your post, and welcome to the TeamViewer community!

If you get a Trial Expired message on your TeamViewer ID/account, please use the following form to request removal of the trial:

https://www.teamviewer.com/reset

You can find more information about the Trial Expired message in our K-hub as well:

https://community.teamviewer.com/English/kb/articles/5267-why-do-i-see-teamviewer-trial-your-trial-period-has-expired

Once your ID is reset, you should no longer get the alert!