account e-mail

kazitopia

hello,

I am a paid user with a company account, but the email address registered by my predecessor has been deleted from the company and I can not log in using it, so I can take over from my predecessor and register my email address can not.

What should I do?

This email address has already been deleted so no one can check your email at this address.

I want you to respond ASAP.

Justin

Hello @kazitopia,

Thanks for reaching out to us and welcome to our community! 👋🏼

In order to verify the identity and handle your request, I need you to provide me with the email of the user via private message.

Thank you.

Best,

Justin

kazitopia

Hi, Justin

Thank you for your reply.

Which contact should I send the message to?

Would you please indicate your contact information?

Natascha

Hi @kazitopia

Thanks for getting back.

In order to send @Justin a message, simply click on his name and choose Message

He will then receive your message in his personal inbox.

Have a nice day and all the best,

Natascha

kazitopia

Hi , Natascha

Thank you for telling me how to send a message with a pic.

It is very easy to understand !!

I am going to try.

Thank you,

Have a nice day and all the best, you too!