Licence Downgraged to 'Free"

VeryFrustrated2022 · 2022-01-11T23:56:15+00:00

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VeryFrustrated2022

We have come back to work after New Years, and have found that each of our TeamViewer installations have been set to be Free Licences. When we try to activate our licence, the process ends in a web page that simply says "Not Found" We are using version 15.24.5C

Any ideas on how to fix this??

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Ying_Q

Hi @VeryFrustrated2022,

We are sorry to hear that you are experiencing issue with your TeamViewer license!

In order to understanding your case better, can you kindly provide the order information and contact details via PM please?

Or kindly ring📞 TeamViewer Support Team for direct assistance.

Hope to hear from you!

Best regards,

Ying_Q

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