Why can't i enable MFA for other users?

FriisF
FriisF Posts: 2
edited January 2022 in General questions

I have the role as an company administrator in Teamviewer management, but i can still only enable MFA for my OWN user. Why is that so?

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Answers

  • terranceeellis
    terranceeellis Posts: 1

    updates ?

  • FriisF
    FriisF Posts: 2

    Thanks for not replying TeamViewer

  • JenW
    JenW Posts: 1,221 Senior Moderator ☑

    Hi @FriisF & @terranceeellis,

    Thank you both for your comments.

    Please make sure that the following permission is authorized for the Company Administrator role: Allow full profile modification.

    image.png

    Please note that this screenshot is from the new interface TeamViewer Remote.

    If you're still using the old interface, follow the steps mentioned in our article 📄 Update User Roles.

    Let us know how it goes!

    Best,

    Jen

    Modératrice Communauté Francophone / French Community Moderator

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