Latest version 15.25.8 x64 gives white window

Qudrcps
Qudrcps Posts: 1
in General questions

I have just updated TeamViewer from 15.22.x on a machine running Windows 10 22H1 x64. The machine is a ThinkPad T-520 with all machine-specific drivers installed. The previous version worked fine. Installing this version, upon opening, I get a splash window with a 22% off ad, and after that is cleared, all I get is a white window, not the usual TeamViewer UI.

I have:

  1. Reinstalled from scratch after uninstalling, deleting Program File directories, and removing Registry Current User and Local Machine Software keys.
  2. Run Windows System File Checker (some files fixed, and on a second run no errors)
  3. Run Windows Checkdisk (no errors).

Any suggestions for fixing this, short of a clean reload of Windows (which I probably need to do anyway.).

Answers

  • janhannes
    janhannes Posts: 0

    Error after installation, blank user interface

    System Win10 21H2

    Teamviewer Version: newest teamviewer_setup_x64 (2022.02.02)

    teamviewer_2022-02-02 19_52_11-Window.png

    single installation failed, tried to update from older version, same result

    THX for communitysupport

  • andreas231
    andreas231 Posts: 0

    i have installed teamviewer in windows 10 but when it open its windows is white.

    how can i manage this problem



    regards

    Andrea

  • ar335i
    ar335i Posts: 1

    Problem still happening ...a month later...

    image.png


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