How to delete managed devices?

kvnjsu

Hello all,

We have a corporate license with 175/500 managed devices. However, we can not locate them, neither can we delete them and clear up licenses.

I can not find any teamviewer documentation.

Under Company Administration - Managed devices - I see a lot of devices, but I can not delete them.

Under Groups - All

I have two devices, and I checked, if I remove them it actually lowers the count from 175 to 173. But again, I only have two in here and not 175.

Any ideas how to remote 175 managed devices?

Thank you!

JeanK

Hello @kvnjsu,

We do have a dedicated article for Managed Devices.

You will find how to remove a managed device here:

https://community.teamviewer.com/English/kb/articles/106782-managed-devices-managed-groups-and-managed-users#how-to-remove-a-device-from-the-managed-devices-list

Let me know if this is answers your questions. 😊

All the best,

JeanK