teamviewer.com link icon
or
Ask The Community

Master Account/License

APK1
APK1 Posts: 2 ✭✭

Hi! We're in the start fase of testing TV. When activating the license I used my own account instead of a master account/impersonal account. Is it some how possible to revoke the license and instead active the license with a master account? We're using a trial version by now.

Thank you in advance!

Best Answer

  • APK1
    APK1 Posts: 2 ✭✭
    Answer ✓

    Thank you for your response. I did find another workaround. I've changed the name and email for the account. After that I've created a new custom host module which we can deploy to our devices.

Answers

  • JeanK
    JeanK Posts: 6,022 Community Manager 🌍

    Hello @APK1,

    Yes, this is possible, but this is not something you can do yourself.

    You will need to contact our customer support - our team will be able to help here.

    Contact customer support

    Have a great end of the week! 🍀

    All the best,

    JeanK

    Community Manager

    ---

    Did my response answer your question? Help out others and select it as the Accepted Answer

  • APK1
    APK1 Posts: 2 ✭✭
    Answer ✓

    Thank you for your response. I did find another workaround. I've changed the name and email for the account. After that I've created a new custom host module which we can deploy to our devices.

  • JeanK
    JeanK Posts: 6,022 Community Manager 🌍

    Nice workaround! 😎

    Have a good testing phase! 💪

    Community Manager

    ---

    Did my response answer your question? Help out others and select it as the Accepted Answer