quick support in iPhone
Why is quick support is disconnecting after a few seconds and in android it's working ok when I give support for users for my windows 10 computer, with the proper license?
Answers
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Hello @maozgl,
Just to make sure I understand it correclty.
You are working with a windows 10 PC and you are connecting to Android devices.
You can establish the connection but the connection stops after a few seconds. Is this correct?
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Hi,
the problem happens only when working with windows 10 pc and connecting to iphone.
when connecting to android from the pc there is no problem .
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Have you tried to reinstall the QuickSupport app on the iPhone?
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Thanks, reinstalling the QS app fixed it for me too on an iPhone.
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