Why is quick support is disconnecting after a few seconds and in android it's working ok when I give support for users for my windows 10 computer, with the proper license?
Thanks, reinstalling the QS app fixed it for me too on an iPhone.
Hello @maozgl,
Just to make sure I understand it correclty.
You are working with a windows 10 PC and you are connecting to Android devices.
You can establish the connection but the connection stops after a few seconds. Is this correct?
Hi,
the problem happens only when working with windows 10 pc and connecting to iphone.
when connecting to android from the pc there is no problem .
Have you tried to reinstall the QuickSupport app on the iPhone?
@focusp I am glad to hear this! 🚀
All the best,
/JeanK
