Why am I suddenly getting bad audio quality when using TeamViewer?

I have been using TeamViewer a lot and everything worked fine but for the last few weeks, the audio quality got very bad.

Before that, after connecting, the audio quality was bad and after 10/20 seconds the audio cuts of for a second and after that the quality was perfect, like I would directly connect my headset to the client system.

But now the audio quality stays bad. I already set tv to "best quality" with no success.

It can't be the connection because the connection is local via IP address.

Is there anything that I can change to get the audio quality back up?

More information on the setup:

Remote system setup:

  • OS: Windows 10 21H1 Build 19043.1466
  • TeamViewer: 15.26.4 64Bit
  • Audio Driver: Latest Nvidia High Definition Audio Driver

My client setup:

  • OS: Windows 10 20H2 Build 19042.1466
  • TeamViewer: 15.2.2756

Answers