about VPN

DaBiaoGe

Can remote connection, and then enable the VPN, but PING test has been timed out. Before using VPN has been normal, suddenly become this kind of situation, recently didn't change the network, also did not change a computer. What is the problem?

JeanK

Hello @DaBiaoGe,

We currently have issues with the VPN.

Please see thread here:

https://community.teamviewer.com/English/discussion/121182/v15-26-4-cannot-install-vpn-adapter-for-windows-7

This might already answer your questions... we will implement the fix within the next minor update.

All the best,

/JeanK

JeanK

Hello @DaBiaoGe,

We received reports from users confirming that the latest minor update 15.27.3 has fixed the issue.

Can you also confirm this on your side?

/JeanK