Paid for a Remote Access License but no Activation Email

Gfiol_57 · 2022-02-22T03:25:58+00:00

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Gfiol_57

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Akiho

Hi @Gfiol_57,

Thank you for contacting us✨✨We are sorry about the inconvenience caused.

Could you tell me your email address via Private Message, please? So that I may assist you further.

*Please note that we do not allow the upload of personal information to this forum in order to protect our users' privacy and personal data.

Thank you for your understanding and patience.

Best regards,

Akiho

Gfiol_57

Not sure what you mean by private messenger? My cousin who owns a business purchased a Remote Access License so that I can provide IT support for him and it has been a bit of a nightmare trying to use this product and an even bigger nightmare getting support.

Akiho

Hi @Gfiol_57,

Thank you for your response.

I am just sending you a Private Message.

Would you mind confirming the Private Message via the email icon on the upper right corner of the Community page?

Hope to hear from you.

Warm regards,

Akiho