SSO Sync Error

Teamviewer_TASS

Hey, we're in the middle of figuring out SSO with AD FS with Tensor license.

We think we've succesfully configured the integration, but AD Sync cmdlet 1.4.1 throws this error on new user creation with SSO enabled:

Failed to create TeamViewer user address@company: @{error=invalid_token; error_description=Access token is of wrong type. You need a UserToken to call this function

 with a SSO customer ID.; error_code=2}

How would we go about resolving this one?

JeanK

Hello @Teamviewer_TASS,

Thank you for posting here! 🙌

It seems that you are using a company level token in the process.

However, you need to use a user level token in this situation.

You can get the user level token from your Management Console by following these instructions:

https://community.teamviewer.com/English/kb/articles/31158-active-directory-connector-ad-connector#synchronization

Important here, is that you create the token from your Management Console ➜ Edit profile ➜ Apps ➜ Create script token

This will generate the user token that you need.

Let me know if this has helped! 🍀

All the best,

/JeanK