The most recent content from our members.
Hi, We're having major issues with duplicate devices in Tensor. When a device is re-imaged it creates a duplicate entry in Tensor. Is there any way you can perform an installation that uses the old device name or do you have a cleanup script that can remove duplicate devices? We simply cannot do this manually. Matt
Dear TeamViewer Community, As a leading company in innovative technology, we are thrilled to be among the first global tech players to create our specialized app, TeamViewer Spatial Support for Apple Vision Pro! TeamViewer Spatial Support is an app for real-time 3D assistance between iPhone users and Apple Vision Pro…
Hi, We have Teamviewer with a Premium (v15) license. will SSO be possible at all? I cannot create a 'custom identifier' to set it up and I suspect we cannot with our current license and we need Tensor? Kind Regards Neil
We have recently set up the policies for our administrators and this has applied correctly to the client on their devices. However, we still are finding there are some options we would like to be removed /disabled. The options we would like to removed /disable are: Switch sides with partners Augment session Feedback…
Hi, We are just going through the process of integrating TeamViewer into our infrastructure. We are going to use Conditional Access + Conditional access router, so I'm just going through the process of setting up the TeamViewer back end in the management console and looking at getting the host deployment ready to deploy…
Hello. Our business has a Tensor account and we've deployed the TeamViewer host to several thousand PCs with Win 10. We will possibly upgrade them to Win 11 in the next few months. I had a support case open with a TV Support rep and he mentioned that when the OS upgrade happens, the hosts TeamViewer ID will change. Has…
We will be upgrading our teamviewer host clients in preparation to move our PCs from Win 10 to 11 (in-place upgrade). For many business reasons, we do not have auto update host clients set in our tensor policy. Thus, we need to mass install the new client. 1. I was told by TeamViewer support that client ID could (would…
In the past my company relied on TeamViewer free licenses and computer groups created by a local administrator and shared among other employees. We joined a global company from which we received Tensor licenses: the local administrator is not able to share these groups anymore, even if he still result as the owner (grey…
Hey When i add my pc to managed devices – has name SUPPORT-USER-1 i change PC name to ENGINEER-PC-1 but pc name didn't change in console and client Why didn't dynamic name synchronization happen?
Hello, How can i share a managed group to a other company?
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