Problem when use api token

aryanto · 2022-03-05T23:38:17+00:00

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Hi,

I'm having following issue when use api token:

Couldn't obtain updated tokens from MCO for user.... (error code 152)

and the above issue was gone after login into https://teamviewer-iot.com/en/ without renewing the token , and the issue back again after about 2 days... I am wondering does the token have expire time? because I never change my api token

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mircea_c

@aryanto

I guess there were some updates happening on the TV MCO infrastructure and that is why you got the message.

I tried now and is working.

The api token, as far I know does not have a expiry date.

Regards,

Mircea

aryanto

@mircea_c

Thank you for responding. Today I tried, unfortunately the issue still exists

Here is more detail about the issue.

Regards,

Bagus

mircea_c

Hi @aryanto

Can you renew the api token on https://teamviewer-iot.com/ and try it out?

Regards,

Mircea

aryanto

Hi @mircea_c ,

It was working okay after I renewed the token but now the same error as above show up again.

How to fix the issue?

Regards,

Bagus

mircea_c

@aryanto

sorry for the late reply.

we are checking this issue.

I will let you know when I have some news.

Regards,

Mircea