This appears to be a problem, judging by the amount of times this question has been asked here. My renewal is coming up, and I absolutely do not want to renew. Besides the fact that your licenses is predatory, your whole subscription management is based on black patterns, and likely to in contravention to EU law (unsubscribe in the same way you subscribe).
Yes, I know you want me to open a ticket, but I receive an error “invalid credentials” - credentials that work across your site, except for when you need support.
Just unsubscribe me. Teamviewer makes me sick - this terrible behaviour has ensured you have turned a long-time user into an active cheerleader for clients not using teamviewer.