The extremely difficult process of canceling a subscription

Hi everyone,

I am going through the challenging process of canceling the subscription. I have spent so much time figuring out an efficient way of doing this. I contacted an agent 2 days ago and we created a ticket. But the process got stuck at that point. Does anyone have any suggestions on how to handle this? Thanks!

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Accepted answers

Hello @Yertay,

Sorry to hear about your bad experience.

Creating a ticket is the right thing to do when it comes to terminations.

As you already have created, you only need to wait for our customer support's reply.

Our team will get back to you as soon as possible.

All the best,

/JeanK

All comments

Hello @Yertay,

Sorry to hear about your bad experience.

Creating a ticket is the right thing to do when it comes to terminations.

As you already have created, you only need to wait for our customer support's reply.

Our team will get back to you as soon as possible.

All the best,

/JeanK

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