I have purchased Team Viewer Business followed the activation prompts , however when I log in I am seen as a free account and subsequently connection is terminated.
Hello @Wisa,
Welcome to TeamViewer Community and we are help to help!
From your post, we are unsure if you have activated the license successfully. Can you kindly follow the steps in this community article to complete the activation on your TeamViewer account please.
Meanwhile, you may have the invoice information ready then call the support hotlineā for direct assistance.
If you are experiencing any other issues about your license or license activation, feel free to comment below for additional discussion.
Hope you find the information above would be helpful!
Best,
Ying_Q
