Still can't receive trusted device email

Bitonio Posts: 2 ✭✭


I have to add a new trusted device and I can't receive the email about it. Checked spam, nothing blocking reception... I can't log in my account to do so because I need to add my PC as a trusted device so I'm totally stuck here.

Last post i checked on this forum about this issue was someone that had to be whitelisted by a TV tech. Is it possible for you to study my case aswell ?

Thank you.


  • Justin
    Justin Posts: 802 [Former Staff]

    Hi @Bitonio,

    thank you for reaching out to us and welcome! 🙂

    Please send me your e-mail address via private message, so I can forward it to the designated team, they can take a look.



    German Community Moderator

  • jdf15jbj04
    jdf15jbj04 Posts: 1 Newbie

    I have not yet received Device ID