Teamviewer 12. Can't get teamviewer_assignment.exe.

cheonjo · 2022-04-18T07:37:37+00:00

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We are using version 12 at our company.

I want to use account assignment using assignment tool to host or full client.

I confirmed that the token is created when I check the account assignment on the management screen.

A permanent link is created below. (xxx-idcxxx.exe)

Below that, the msi package link is created.

However, I can't find the Teamviewer_assignment.exe file anywhere.

It's frustrating that I can't even try mass authentication.

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Ying_Q

Hi @cheonjo,

Thank for contacting us in TeamViewer Community and we are so happy to have you onboard for such a long time!

Assignment tool can be complicated in execution. Can you kindly check the knowledge article about assignment tool below.

https://community.teamviewer.com/English/kb/articles/310-deploy-teamviewer-host-msi-package-with-assignment-tool

Also, we strongly recommend you to contact TeamViewer Support Team for direct support on MSI and assignment tool. More detailed discussion can be expanded with the support agent.

Hope it would help in your case. Let me know if you would like to have any assistance about TeamViewer.

Best,

Ying_Q

cheonjo

Thank you for answer.
Unfortunately, the above is the one I've seen more than 10 times.

Ying_Q

Sorry to hear that you could not find any information from the article. @cheonjo

Have you tried to contact the support agent for individua support and discussion? You may try to dial the support hotline or submit a support ticket.

If you are experiencing difficulties on getting assistance on contact the support team, kindly Private Message to community moderators for further assistance.

Best,

Ying_Q