how to add a new user

miketan

how to add a new user

Akiho

Hi @miketan,

Thank you for reaching out to the Community✨

To begin with, it would be great if I could confirm more details with you in order to guide you better!

Do you have a Premium license or above and are you trying to add a user to your company profile?

If this is the case and you have a company admin right, you can add a user via the Management Console.

To add a user, please confirm the below note and select either "add user" or "add existing account".

Add User, this option is used if your colleague has not yet created any TeamViewer account.

Add existing account, this option is used if your colleague has an existing TeamViewer account.

💡Since the procedure is slightly different between "add user" and "add existing account", please check more details from our knowledge article: All about the TeamViewer company profile

If you have any questions, please feel free to get back here! So that I may assist you further😊

Also, if this doesn't address your question, kindly tell me more details along with the license type.

Best regards,

Akiho