Unattended password requirement problem

JPGOH
JPGOH Posts: 2 ✭✭

Hello,

I'm trying to set up unattended access to a new computer at our company. We use the same password for all these machines so we can easily access them in our contact list, however suddenly the standard password we use doesn't fulfill the password requirements on new installations.

It's above 8 characters, it has a special character(exclamation point), it has a number, as well as capital and lower letters. It shows up as "Weak" in the bar. Adding any other character changes it to "Acceptable". So it must be length based, however documentation from Teamviewer says 8 is sufficient? (https://community.teamviewer.com/English/kb/articles/109268-personal-password)

I checked the changelog, but no mention of any changes to password policy here..


What gives?

Best Answer

  • JeanK
    JeanK Posts: 6,984 Community Manager 🌍
    Answer ✓

    Hello @JPGOH,

    Congrats on your first post!

    Indeed, the password requirements have changed.

    The only way out is to choose a password that matches the new requirements.

    We have shared our Password best practices to help you choose a new password.

    Hope this helped!

    /JeanK

    Community Manager

Answers

  • JeanK
    JeanK Posts: 6,984 Community Manager 🌍
    Answer ✓

    Hello @JPGOH,

    Congrats on your first post!

    Indeed, the password requirements have changed.

    The only way out is to choose a password that matches the new requirements.

    We have shared our Password best practices to help you choose a new password.

    Hope this helped!

    /JeanK

    Community Manager

  • JPGOH
    JPGOH Posts: 2 ✭✭

    Hi JeanK,

    That's unfortunate for us, but I understand.


    Thank you for your reply.

  • JeanK
    JeanK Posts: 6,984 Community Manager 🌍

    You're welcome!

    Hope to see you around soon.

    /JeanK

    Community Manager