Hi. I'm trying connect my computer but it's always saying that connection is failed. Could you please help me resolve this problem. Thank you in advance.
Ksenia.
Hi Ksenia,
Welcome to the TeamViewer Community! 🎉
Could you please try to uninstall completely TeamViewer on both sides of the connection?
❗️ Follow carefully the instructions below, according to the operating system' of the devices:
If the issue remains, don't hesitate to let us know 🙂
Best,
Jennifer
